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Mediation Statistics and Timelines

Between 2007 and 2012 FSCO experienced an unprecedented 99 per cent increase in Applications for Mediation, which resulted in a substantial backlog of files.
 
FSCO successfully implemented an aggressive action plan to address the backlog.  This included initiatives such as the eCalendar, Consent Failures, mandatory settlement blitz days, and the use of a private service provider to supplement FSCO’s mediation and arbitration services.   As a result, the mediation backlog has been reduced to 8,128 files, down from 29,142 files at the end of March 2012.  FSCO is on track to eliminate the backlog by the end of September 2013.
 
There are no longer any wait times for new Applications for Mediation, which are assigned to FSCO mediators within a couple of days of receipt.
 
The tables below provide statistics for the period January 1, 2007 to April 30, 2013. 
 
 

Number of Mediation Cases

 
Calendar Year
Applications
Received
[4] Cases Closed
 
[1]Total Open Cases
[2]Cases Closed as Full Settlement
Cases Closed as Partial Settlement
Cases Closed as Failed
 [3] Mediation Backlog
2007
 
14281
13107
4745
 
5074
1765
4658
2496
2008
 
16318
14026
7037
6370
1581
4576
3938
2009
 
20918
15446
12509
7947
1553
4542
9215
2010
 
27956
18351
22114
10579
1415
4997
17850
2011
 
36496
22631
35981
 
13898
1200
5991
29305
2012
 
28389
33856
30561
17755
1734
 11744 17540
​2013 (Jan.1 – April 30) 7,163
16,423
21,309
 ​5,651 ​857 ​6,667 ​8,128
 
 
[1] Total cases that were open at the end of the reporting period.
[2] Cases Closed as Full Settlement, Partial or Failed refer to the closure type.
[3] All open files that are not yet assigned to a mediator.
[4] Includes cases closed without a mediation.
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