Financial Services Commission of Ontario

Special Awards - Arbitration & Appeal Decisions -Dispute Resolution Services

The Dispute Resolution Services Branch of the Financial Services Commission's Automobile Insurance Division provides mediation, neutral evaluation, arbitration and appeal services as fair, cost-effective and timely alternatives to the court system. An arbitrator may decide at the conclusion of an arbitration hearing involving insurers and statutory accident benefits claimants, to impose penalties under the Insurance Act.

The Insurance Act authorizes arbitrators and appeal adjudicators to make two types of enforcement orders. First, under section 282(10), a special award may be made against an insurer that has unreasonably withheld or delayed the payment of benefits. Second, under section 282(11.2), a representative may be ordered to pay expenses personally in certain situations.

This table represents all Special Award Arbitration and Appeal Decisions for the noted Quarter. For further details regarding a particular decision, please click the "File Number" of the record.

File Number Applicant Insurer Decision Date
A07-001290 Diane Brazier RBC General Insurance Company May 28, 2009
A06-001227 Ejaz Butt Lombard General Insurance Company of Canada Mar 3, 2009
A05-002712 Celeste De Lorenzi Wawanesa Mutual Insurance Company Nov 4, 2008
A04-002670 James Johnston AXA Insurance (Canada) Oct 23, 2008
A07-000610 Connie Lisowecki Dominion of Canada General Insurance Company May 5, 2008
A04-002670 James Johnston AXA Insurance (Canada) Feb 8, 2008
A04-001121 Yousaf Safi Sovereign General Insurance Company Jan 23, 2008
P06-00026 Mauro Tarantino Aviva Canada Inc. Dec 12, 2007
A06-000408 Sophia Sun Wawanesa Mutual Insurance Company Nov 28, 2007
P06-00040 Suzanne Hill Coseco Insurance Co./HB Group/Direct Protect Oct 17, 2007
A06-000408 Sophia Sun Wawanesa Mutual Insurance Company Aug 16, 2007
A05-002849 Leon Francis Rocheleau Allstate Insurance Company of Canada May 23, 2007



This page contains links to Monitoring and Enforcement-related documents from July 1, 2007 onward.
If you require information prior to this date, please visit the Monitoring and Enforcement Bulletin page.

Where can I find more information about a registrant's current status?
Glossary of Terms

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